Sell Samsung Galaxy S24 Ultra 12GB RAM / 1TB — Tell us the condition

Is it working?

Does the phone switch on?

It should boot all the way to the home screen.

Yes, it boots normally No, it does not switch on

Is the touchscreen fully responsive?

Check all four corners and the centre.

Yes, touch works everywhere No, some areas do not respond

Do calls and mobile data work?

Make a test call before you continue.

Yes, calls and data are fine No, there are network problems

Pick an answer to continue

Screen condition

How does the screen look?

Switch the display off — scratches show up best on a black screen.

Flawless No scratches, no lines, no dead pixels Minor scratches Light surface marks only Cracked or deeply scratched Glass is damaged but touch still works Display defect Dead pixels, discolouration, black spots, lines, or touch not working

Pick an answer to continue

Body condition

How does the body look?

Check the frame, the back panel and the corners.

Flawless No dents, no scratches Minor scratches Light marks on the back or frame Heavy dents or cracked back Bent housing, deep dents, or cracked back glass

Pick an answer to continue

Anything faulty?

Optional — skip anything that does not apply.

Is anything else not working?

Select everything that applies. Be honest — our technician checks each of these at pickup.

Front camera faulty Rear camera faulty Face ID or fingerprint not working Battery degraded or service warning Speaker or microphone issue Charging port loose or faulty Volume or power buttons unresponsive

Pick an answer to continue

What else do you have?

Optional — skip anything that does not apply.

What do you still have?

Original accessories increase your price.

Original box with matching IMEI Original charger and cable Valid purchase invoice

How old is the phone?

Required — age affects the price.

Less than 3 months old 3 to 11 months old More than 11 months / out of warranty

Pick an answer to continue